Terms of Service

IMPORTANT—IF YOU ARE UNDER THE AGE OF 18, YOU MUST HAVE YOUR PARENT OR GUARDIAN READ THE AGREEMENT BELOW AND AGREE TO IT FOR YOU. IF YOU DON’T GET YOUR PARENT OR GUARDIAN TO READ AND AGREE TO THIS, YOU DON’T HAVE PERMISSION TO USE REMIND. ALWAYS GET AN ADULT’S PERMISSION BEFORE GOING ONLINE.

PLEASE READ THESE TERMS OF USE (“AGREEMENT”) CAREFULLY BEFORE USING THE SERVICES OFFERED BY REMIND101, INC. (“REMIND” OR “WE” OR “US”). THIS IS A BINDING AGREEMENT BETWEEN YOU AND REMIND. BY ACCESSING OR USING THE SERVICES IN ANY MANNER, YOU AGREE THAT YOU HAVE READ AND AGREE TO BE BOUND BY AND A PARTY TO THE TERMS AND CONDITIONS OF THIS AGREEMENT TO THE EXCLUSION OF ALL OTHER TERMS. IF THE TERMS OF THIS AGREEMENT ARE CONSIDERED AN OFFER, ACCEPTANCE IS EXPRESSLY LIMITED TO SUCH TERMS. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL THE TERMS AND CONDITIONS OF THE AGREEMENT, YOU MAY NOT USE THE SERVICES.



Terms of use

Welcome to Remind. Remind is a messaging platform that helps educators, students, parents and other users send quick, simple messages to any device. Please continue reading to learn about the rules and restrictions that govern your use of Remind’s website(s) and all other products, services and applications made available by Remind from time to time (collectively, the “Services”). This Agreement includes the terms in this document, as well as Remind’s Privacy Policy, Copyright Dispute Policy, and the Apple Application Terms.

What this is saying

Before using Remind, you need to be at least 18 years old and agree to these terms. If you’re under 18, a parent or guardian needs to review and agree to these terms for you.


Will these terms ever change?

We constantly try to improve our Services, so we may update this Agreement as we offer new and improved Services. We may modify this Agreement at any time, but we will do our best to bring this to your attention by posting a notice on the Services or notifying you by email or by some other means. If you don’t agree with the new terms, you may reject them but unfortunately you will no longer be able to use the Services. Your use of the Services in any way following notification by Remind constitutes your acceptance of the terms and conditions as modified. We may suspend or discontinue any part of the Services, or we may introduce new features, impose limits on certain features or restrict access to parts or all of the Services at any time. We’ll do our best to provide you notice when we make a material change to the Services that would adversely affect you.

You represent and warrant to Remind that:

  1. you are at least 18 years old (or, if you are not at least 18 years old, you have your parent’s permission to use the Services, and your parent has read and agrees to this Agreement on your behalf);
  2. all registration information you submit is accurate and truthful;
  3. you will maintain the accuracy of such information;
  4. if you’re agreeing to this Agreement on behalf of an organization or entity, you represent and warrant that you are authorized to agree to this Agreement on the organization or entity’s behalf and bind them to this Agreement (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity). You also certify that you are legally permitted to use and access the Services and take full responsibility for the selection, use of, and access to the Services, including ensuring that you have permission to communicate with anyone you choose to interact with through the Services.

This Agreement is void where prohibited by law, and the right to access the Services is revoked in such jurisdictions.

What this is saying

We work hard to improve the Remind experience for you, so our terms may change from time to time. We will update you when we make significant changes. Before continuing to use Remind, it will be important to review and agree to any changes.


Privacy

We take the privacy of our users very seriously. Please read our Privacy Policy, located at remind.com/privacy-policy.

What this is saying

Another important document to look at is our Privacy Policy, which outlines what personal information Remind collects from you and how we use that information to provide our service.


Use by children

The Children’s Online Privacy and Protection Act (“COPPA”) requires that online service providers notify parents and obtain their consent before they knowingly collect personally identifiable information online from children who are under 13. Remind only collects personal information through the Services from a child under 13 where that student’s school, district and/or teacher has agreed, via the terms described below, to obtain parental consent for that child to use the Services and disclose that personal information to Remind. Except as expressly set forth below, we do not knowingly collect or solicit personally identifiable information from a child under 13.

  • For children under 13 we may collect a child’s name (first name and last initial), date of birth, email address or telephone number, and the child’s parent’s email address in order to notify the parent that we may contact the child for the purpose of providing the Services for which the child’s teacher, Organizer (as described below) or school administrator has signed up to use. Note that if the Remind account of a child under 13 is inactive for at least twelve months (meaning, that account has not received a message through the Remind Services in that time), Remind’s policy is to delete the personally-identifiable information associated with that child’s account. While we delete the account in these situations, some of the child’s data may persist in the files of Remind’s agents or service providers for some period of time until it is removed from their systems as well.

  • We may collect personal information through the Services from a child under 13 but only in support of the learning environment. For Remind to collect this type of personal information, a student’s school, district or teacher must agree to obtain parental consent for that child to use the Services. The student’s school, district or teacher may disclose that personal information to us for a legitimate educational interest.

    • If you are a school, district, or teacher, you represent and warrant that you are solely responsible for complying with COPPA, meaning you must obtain consent from all parents or guardians whose children under 13 will be accessing the Services. If you are a teacher, you represent and warrant that you are authorized by your school or district to use the Services. You also represent and warrant that you are entering into these Terms on behalf of your school or district. For more information on COPPA, please click here.

    • If you are a school, district, or teacher providing consent on behalf of parents or guardians, you may be required to provide adequate school credentials and a valid school email address to verify your identity.

If we learn we have collected personal information from a student under 13 other than pursuant to the above, or if we learn a student under 13 has provided us personal information beyond what we request from him or her, we will delete that information as quickly as possible. If you believe that a student under 13 may have provided us personal information in violation of this paragraph, please contact us at contact@remindhq.com.

What this is saying

Remind cares about children’s privacy, and are careful about information collected from students under 13 and how it’s retained. Remind complies with COPPA, a law created to protect the privacy of minors. You can learn more .We collect limited information for under-13 users and only if we have parental consent. If we don’t have consent from a parent or guardian, we delete the information. If you are a teacher or a school providing consent on behalf of parents, you are also responsible for complying with COPPA. You can learn more here.


Fees and payment; Responsibility for usage charges

Access to and use of Remind itself is free, but we do offer additional features that require fees. Remind reserves the right to charge fees for certain features. We will notify you when we intend to charge for a service or feature. You will always have the choice whether to use those features. If you continue to use any service or feature after you have been notified of any applicable fees, that use constitutes your acceptance of any new or increased fees.

Through Remind, you may be able to access and use products or services operated by other individuals or companies who are not employed or controlled by Remind (such as, a payment platform to request and/or make payments). If you use any of these products or services, you must review and agree to the additional terms and conditions and privacy policy, as well as pay any applicable fees required to use those products. Any information you agree to provide will be governed by that business’ privacy policy.

Note that, by using the Services, you may receive e-mail or text messages on your phone or mobile device, which may cause you to incur usage charges or other fees or costs in accordance with your wireless or data service plan. Any and all such charges, fees, or costs are your sole responsibility. You should consult with your wireless carrier to determine what rates, charges, fees, or costs may apply to your use of the Services.

What this is saying

Remind is free right now, and we have no plans to charge users for the basic service. In order to keep the lights on, we will charge fees for certain features. You may choose to use and pay for additional products and services that we or our partners offer. We’ll make it clear when fees are added to Remind. We promise :)


Additional terms

This Agreement applies to all users of our Services, but there are special terms for you depending on what type of user you are. If you are, for example, a teacher, coach or parent who creates a “class” or “group” of members, then you are an Organizer. If you are, for example, a student, teammate or parent who is invited to be or added as a member of a class or group by an Organizer, you are a Participant. If you are agreeing to this Agreement on behalf of an organization, such as a school or school district, club, or team, you are an Organization. You may not sign up for or use the Services as someone you are not; Remind may disable or terminate your account if you do so. Please read on below to find out what additional terms apply to you.

  • If you are a Participant (such as a student, parent, or other individual invited to join a class or group by an Organizer):

    • You must get your parent or guardian to read and agree to this Agreement before using the Services if you are under 18.

    • You will only join schools, classes and/or groups to which you have been invited, or to which you belong.

    • In certain cases, you may be invited to join a class or group by another Participant who is already a member of that class or group.

    • The Organizer and other Participants of your class or group may be able to view information (including your personally identifiable information but not personal contact information), as well as your User Submissions (defined below).

    • Verified administrators of the Organization that your class or group is affiliated with as well as the Organizers of your class or group may be able to add, remove, and/or move you from classes or groups within the same Organization.

  • If you are accessing the Services as an Organizer (such as a teacher, administrator, parent or other individual creating a class or group) and inviting users to join as Participants:

    • The Services may allow you to invite users to join and/or to add users to your class(s) and/or group(s).

    • You can invite Participants and other Organizers to your class or group by distributing “class codes” or “group codes”, and communicate with those users, (in some cases, there may be more than one Organizer per class/group).

    • You may only share class or group codes with Participants and Organizers whom you wish to subscribe to your class/group. If you plan to broadly or publicly publish these codes, you must manage the accuracy of your subscriber lists carefully.

    • It’s your responsibility to maintain and monitor the accuracy of list of Participants for each of your classes or groups.

    • If you are verified by an administrator of your Organization, you may be able to access information and User Submissions (defined below) (including personally identifiable information but not personal contact information) of Participants and other Organizers in your class, group or affiliated Organization. You also may add, remove, and move Participants and modify Participant lists.

    • You understand that if you are verified by an Organization administrator of your Organization, the Organization administrators may be able to join or message members of your class or group, add or update information in your Remind account profile, add, move or remove you from classes or groups affiliated with the Organization, and/or take other actions relating to your access and use of the Services through the Organization.

  • If you are an Organization (such as a school, school district or club):

    • You must maintain the accuracy of the information relating to your Organization. By way of example, you will only permit staff members (such as teachers) who are current employees of your organization to use the Services and to create their own class or group codes. Upon termination of a staff member’s employment with the Organization, you will require such individual to delete and cease using all class or group codes he or she has in his or her possession. If at any time you learn that a user of the Services claims to be affiliated with your organization but is not, in fact, affiliated with your Organization, or of any other inaccuracy relating to your Organization’s information, you will notify Remind immediately by emailing contact@remindhq.com.

    • If Remind verifies you as an administrator of your Organization, you may have the ability to perform the following tasks:

      1. invite and add Organizers and Participants to the Services,
      2. add, move, or remove Organizers and Participants from classes and/or groups affiliated with your Organization, and
      3. connect and upload or sync information relating to Organizers, Participants, classes and/or groups using a data upload or syncing mechanism (such as, using CSV upload or through integration with your School Information Systems (SIS)).

      IF YOU CHOOSE TO DO ANY OF THE ABOVE, YOU REPRESENT AND WARRANT THAT YOU HAVE ALL RIGHTS AND HAVE OBTAINED ALL CONSENTS AND AUTHORIZATIONS NECESSARY TO PERFORM SUCH TASKS. Remind may use the information you upload to the Services in order to verify Organizers’ and Participants’ affiliations and otherwise to help us provide you with the Services.

    • As a verified administrator of your Organization, you may be able to view and manage users and information affiliated with your Organization. For example, you may be able to join classes and groups created by Organizers affiliated with your Organization, communicate directly with other users affiliated with your Organization, add, remove, or move users from classes and/or groups affiliated with your Organization, and access and manage information and User Submissions (defined below) (including personally identifiable information but not personal contact information) of and relating to Organizers, Participants, and other members within your Organization.

    • With respect to all users of Remind (whether you are a Participant, Organizer or Organization):

      IF YOU INVITE OR ADD ANYONE TO USE REMIND AND/OR USE ANY FEATURE OF THE SERVICES WHICH REQUIRES SHARING PERSONAL INFORMATION OF ANYONE (INCLUDING, WITHOUT LIMITATION, IF YOU IMPORT CONTACTS FROM YOUR ADDRESS BOOK TO THE SERVICES), YOU REPRESENT AND WARRANT THAT YOU HAVE OBTAINED CONSENT FROM EACH PERSON TO:

      • RECEIVE SUCH INVITATION AND BE ADDED TO THE SERVICES;
      • RECEIVE MESSAGES FROM

        1. REMIND,
        2. OTHER PARTICIPANTS OF THE CLASS OR GROUP, AND
        3. OTHERS WHO HAVE ACCESS TO YOUR CLASS OR GROUP (SUCH AS, ORGANIZERS AND VERIFIED ORGANIZATION ADMINISTRATORS);

        AND

      • PROVIDE THAT PERSON’S PERSONAL INFORMATION TO REMIND.
What this is saying

You have different rights and responsibilities depending on what type of user you are - Organizer, Participant or Organization. In all cases, you need consent from every person you wish to add, invite, or send messages to via Remind.


Registration and security

As a condition to using Services, you may be required to register with Remind by selecting a password and providing your name and a valid email address. You will provide Remind with accurate, complete, and updated registration information. You may not

  1. select or use the name or email of another person with the intent to impersonate that person; or
  2. use a name subject to any rights of any person other than you without appropriate authorization.

Remind reserves the right to refuse registration of or to cancel a Remind account in its sole discretion. You will be responsible for maintaining the confidentiality of your account and password. You may not transfer your account to anyone without express prior written consent of Remind. Violation of any of the foregoing may result in immediate termination of your account, revocation of your ability to use the Services, and may subject you to state and federal penalties and other legal consequences. Remind reserves the right, but will have no obligation, to investigate your use of the Services in order to determine whether a violation of the Agreement has occurred or to comply with any applicable law, regulation, legal process or governmental request.

What this is saying

The security of your account is very important to us. Please keep your password safe, use your real name and create your own account before using Remind.


Consent to receive periodic messages

As part of the Services, you will receive communications through the Services, including messages that Remind sends you (for example, via SMS, emails, and push notifications). When an Organizer adds a new Participant to a class or group, that Participant will receive a welcome message, instructions on how to stop receiving messages, and information on how to avoid certain charges by downloading the Remind application. Remind may inform Participants who have not replied that they will automatically be removed from the class or group. Remind may also send other administrative messages. BY SIGNING UP FOR THE SERVICES, YOU AGREE TO RECEIVE COMMUNICATIONS FROM REMIND AS WELL AS CLASS OR GROUP ORGANIZERS AND PARTICIPANTS, AND YOU REPRESENT AND WARRANT THAT EACH PERSON YOU INVITE AND/OR ADD HAS CONSENTED TO RECEIVE COMMUNICATIONS FROM YOU AND REMIND. If you connect to or use any third party services in conjunction with Remind, you acknowledge and consent to receive notifications and messages from those third party services. You agree to indemnify and hold Remind harmless for and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to your breach of the foregoing.

To permanently cease receiving SMS text messages, please text @STOPALL:

  • in reply to any SMS message from that class or group,
  • to a Remind long-code (a phone number issued by Remind), or
  • in the US, to the Remind short code 81010.

For more information see this link.

What this is saying

We’re letting you know that you may periodically receive messages from us in addition to other Remind users. It’s important that you get prior consent from everyone you invite or add to Remind. We’ve provided instructions on how to easily unsubscribe and stop receiving messages.


Content

You agree that you may only use the Services in accordance with Remind’s Community Guidelines.

All materials displayed or performed or available on the Services (including, but not limited to text, graphics, data, articles, photographs, images, illustrations, User Submissions (defined below), and so forth (all of the foregoing, the “Content”)) are protected by copyright and other intellectual property laws. You may only use the Services for your own personal, non-commercial (meaning, you may not leverage the Services as a separate business) use and only in accordance with the terms of this Agreement and all laws that apply to you. Remind is not responsible for your use of the Services in any way that breaks the law. You agree you will abide by all copyright notices, trademark rules, information, and restrictions contained in any Content accessed through the Services, and will not use, copy, modify, publish, distribute, upload, display, license, sell or otherwise exploit for any purposes whatsoever any Content, third party submissions or other proprietary rights not owned by you:

  1. without the express prior written consent of the respective owners, and
  2. in any way that violates anyone else’s (including Remind’s) rights.

You will not link to the Services without Remind’s prior written consent, except in accordance with the terms of this Agreement.

In the course of using the Services, you may provide information which may be used by Remind in connection with the Services and which may be visible to certain other users. Anything you post, upload, share, store or otherwise provide through the Services are, together with any related intellectual property rights, your “User Submissions.” You retain ownership of all of your User Submissions. In order to provide you with the Services, Remind needs to access and use your User Submissions in certain ways. You hereby grant Remind a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable and transferable (only to an successor) right and license to use your User Submissions for any purpose related to providing and/or improving the Services (however, Remind will only share your personally identifiable information in accordance with Remind’s current Privacy Policy). Because your User Submissions may be viewed or accessed by other Remind users, you grant other Remind users a non-exclusive, worldwide, royalty -free, perpetual, irrevocable, sublicensable right and license to access, view, edit, and use your User Submissions as may be permitted through the functionality of the Services (for example, when you send a message through the Services, the recipients of your message will be able to save, copy, edit and store that message). All information publicly posted or privately transmitted through the Services is the sole responsibility of the person from which such Content originated and that Remind will not be liable for any errors or omissions in any Content. Remind cannot guarantee the identity of any other users you may interact with in the course of using the Services. Additionally, Remind cannot guarantee the authenticity of any information which users may provide about themselves. You acknowledge that all Content accessed by you while using Remind is at your own risk and you will be solely responsible for any resulting damage or loss.

Under no circumstances will Remind be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with your use of or exposure to any Content posted, emailed, accessed, transmitted, or otherwise made available via the Services.

As we explain in our Privacy Policy, if Remind knows or becomes aware of a security breach of its users’ personally identifiable information, Remind will notify affected users or post a notice on the Services as required by applicable law(s).

What this is saying

Be sure to only share content that belongs to you. We may view and/or use content you post on Remind (for example, format a message you send and display it to the recipients)—but you still own it.

Also, be sure to read our Community Guidelines, which include best practices for how to keep the Remind community safe. We need to work together to ensure Remind is a secure and supportive environment.


Your restrictions and responsibilities

You warrant, represent and agree that you will not contribute any Content or otherwise use (or encourage anyone else to use) the Services in a manner that:

  • infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any other third party;
  • violates any law, statute, ordinance or regulation;
  • is harmful, fraudulent, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable as reasonably determined by Remind;
  • jeopardizes the security of your account in any way, such as allowing someone else access to your account or password;
  • attempts, in any manner, to obtain the password, account, or other security information from any other user;
  • violates the security of any computer network, or cracks any passwords or security encryption codes;
  • runs Maillist, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure);
  • “crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services or Content (through use of manual or automated means);
  • copies or stores any significant portion of the Content;
  • decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services (or the products of Remind’s third party service providers).

Remind reserves the right to terminate access of any third party application or service to our published or unpublished APIs.

Remind reserves the right (but does not have the obligation) to remove any Content from the Services at any time, for any reason (including, but not limited to, if we receive claims or allegations from individuals, companies or authorities relating to that Content or if Remind is concerned that you may have breached the foregoing restrictions), or for no reason at all. You, not Remind, remain solely responsible for all Content that you upload, post, email, transmit, or otherwise provide using, or in connection with, the Services, and you warrant that you possess all rights necessary to provide such Content to Remind and to grant Remind the rights to use such information as provided herein.

You will be responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access, or otherwise use the Services, including, without limitation, modems, hardware, software, and long distance or local telephone service. You will be responsible for ensuring that such equipment or ancillary services are compatible with the Services. You will be responsible for withholding, filing, and reporting all taxes, duties and other governmental assessments associated with your activity in connection with the Services.

What this is saying

We are serious about safety. If you don’t follow our Guidelines or these Terms of Use, we may need to remove any inappropriate content or deactivate your account. If you see someone violating our Guidelines or Terms of Use, please contact us immediately at report@remindhq.com. We need your help to keep the Remind community safe!


Copyright dispute policy

Under the Digital Millennium Copyright Act (the “DMCA”), online service providers such as Remind have the right, but not the obligation, to remove material that allegedly violates someone’s copyright. We respect others’ intellectual property rights, and we reserve the right to delete or disable Content alleged to be infringing, and to terminate the accounts of repeat alleged infringers. To learn more about the DMCA, click here.

What this is saying

See something that belongs to you, but someone else posted it? You can let us know by using our Copyright Dispute Policy.


Third party service providers

The Services may contain links to third party websites, products or services that are not owned or controlled by Remind (“Third Party Services”). When you access Third Party Services, you do so at your own risk. Remind encourages you to be aware when you leave the Services and to read the terms and conditions and privacy policy of each Third Party Service that you visit or use.

Remind has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third Party Services. In addition, Remind will not and cannot monitor, verify, censor or edit the content of any Third Party Services. By using the Services, you expressly relieve and hold harmless Remind from any and all liability arising from your use of any Third Party Services.

Your interactions with organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any third parties. You agree that Remind will not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.

If there is a dispute between Remind users, or between Remind users and any third party, you understand and agree that Remind is under no obligation to become involved. In the event that you have a dispute with one or more other users, you hereby release Remind, its officers, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our service. If you are a California resident, you will and hereby do waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.”

What this is saying

While using Remind, you may be able to access or use third party services that aren’t part of our product (such as YouTube, Flickr, etc.). We can’t be held responsible for the content of services or any issues that arise.


Warranty and disclaimer

Remind has no special relationship with or fiduciary duty to you. You acknowledge that Remind has no control over, and no duty to take any action regarding: which users gains access to the Services; what Content you access via the Services; what effects the Content may have on you; how you may interpret or use the Content; or what actions you may take as a result of having been exposed to the Content. You release Remind from all liability for you having acquired or not acquired Content through the Services. The Services may contain, or direct you to websites or services containing, information that some people may find offensive or inappropriate. Remind makes no representations concerning any content contained in or accessed through the Services, and Remind will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Services. Remind makes no representations or warranties regarding suggestions or recommendations of services or products (including Content provided by users) offered or purchased through the Services. Products and services purchased or offered (whether or not following such recommendations and suggestions) the Services are provided AS IS WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, FROM REMIND OR ANYONE ELSE. THE SERVICES, CONTENT, AND ANY SOFTWARE ARE PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

What this is saying

We’re here to help if there are issues, but there are no warranties relating to our Services or any products you access through Remind.


Indemnity

You will indemnify and hold Remind, its parents, subsidiaries, affiliates, officers, and employees harmless (including, without limitation, from all damages, liabilities, settlements, costs and attorneys’ fees) from any claim or demand made by any third party due to or arising out of your access to or use of the Services, your violation of this Agreement, or the infringement by you or any third party using your account of any intellectual property or other right of any person or entity.

What this is saying

Please keep in mind that you are solely responsible for your use of Remind. If you don’t follow these Terms of Service and/or cause harm to anyone, it’s your responsibility to resolve.


Limitation of liability

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT WILL REMIND OR ITS SUPPLIERS OR ITS SERVICE PROVIDERS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE WITH RESPECT TO THE SERVICES OR THE SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY

  1. FOR ANY AMOUNT IN THE AGGREGATE IN EXCESS OF THE GREATER OF $100 OR THE FEES PAID BY YOU TO REMIND HEREUNDER DURING THE 12-MONTH PERIOD PRECEDING THE APPLICABLE CLAIM;
  2. FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER;
  3. FOR DATA LOSS OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR
  4. FOR ANY MATTER BEYOND REMIND’S REASONABLE CONTROL.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

What this is saying

Remind is a communication tool. While we are here to support you, we are not liable for anything that happens because of our service.


Termination

This Agreement will remain in full force and effect while you use the Services. You may terminate your use of the Services or your account at any time by deleting your account in your account settings tab or by contacting us at contact@remindhq.com. Note, if you become a Participant through an Organization, and you request that Remind delete your account, Remind may notify the Organization (and the Organizers of the classes or groups you are in of your deletion request. Remind may disable or terminate your access to the Services or your account at any time, for any reason (for your violation of any term of this Agreement or without cause), and without warning or notice, which may result in the forfeiture of all information associated with your account. Upon termination of your account, your right to use the Services and any Content will immediately cease; however, Remind may retain messaging data or other data and information pursuant to this Agreement, as necessary for auditing purposes, and as required by law. All provisions of this Agreement which, by their nature, should survive termination, will survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.

What this is saying

All done? You can delete your Remind account online at any time. (Note for auditing purposes and to comply with laws, we may still keep a copy of messages and account details after an account is deleted or disabled). If you would like to stop receiving messages, click here for instructions.


Choice of law and arbitration

This Agreement will be governed by and construed in accordance with the laws of the State of California without regard to the conflict of laws provisions thereof, unless a state’s law’s explicitly require that any legal disputes are governed by the laws of that state. Any dispute arising from or relating to the subject matter of this Agreement will be finally settled in small claims court or by arbitration in San Francisco, California or in a location that is reasonably convenient for you, using the English language in accordance with the Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who will be selected from the appropriate list of JAMS arbitrators in accordance with the Arbitration Rules and Procedures of JAMS. If you cannot afford or otherwise do not want to pay arbitration filing, administrative, hearing and/or other fees and cannot obtain a waiver of fees, we will consider in good faith any request by you for us to bear the cost of those fees. We will pay any administration fee, arbitration fees and fees and charges of attorneys, experts and witnesses if and to the extent we are required to pay such fees and charges by law or in order to make this arbitration provision enforceable. By agreeing to these terms, you acknowledge that you may not participate in a class action in court or in arbitration, either as a class representative, class member or class opponent. ACCORDINGLY, YOU ACKNOWLEDGE THAT YOU MAY NOT HAVE ACCESS TO A COURT (OTHER THAN A SMALL CLAIMS COURT) OR TO A JURY TRIAL. Judgment upon the award so rendered may be entered in a court having jurisdiction, or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be. Notwithstanding the foregoing, each party will have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator.

What this is saying

We want you to have a great experience on Remind. But, if you are dissatisfied with our Services, we will discuss in arbitration to resolve any issues.


Miscellaneous

The failure of either party to exercise, in any respect, any right provided for herein will not be deemed a waiver of any further rights hereunder. Remind will not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Remind’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable or sublicensable by you except with Remind’s prior written consent. Remind may transfer, assign or delegate this Agreement and its rights and obligations without consent. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein. This Agreement and any subsequent versions of this Agreement posted to the Services will be deemed a writing signed by both parties. No agency, partnership, joint venture, or employment is created as a result of this Agreement and you do not have any authority of any kind to bind Remind in any way whatsoever.


Updated July 29, 2016
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