Trust and safety at Remind

Policies, practices, and product features that help you keep your community safe.

Privacy Policy

How Remind collects and uses personal information

Security Overview

A current overview of Remind's security approach

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Community Guidelines

Rules and expectations for everyone who uses Remind

Anti-Bullying Policy

Our zero-tolerance policy for bullying, harassment, and abuse

No personal contact information

Two-way texting without sharing phone numbers

Full documentation

Messages sent on Remind can't be edited or deleted

School and district oversight

Administrator access to message transcripts

Compliance with data protection and privacy laws

FERPA (The Family Educational Rights and Privacy Act)
COPPA (Children's Online Privacy Protection Rule)
TCPA (The Telephone Consumer Protection Act)
GDPR (General Data Protection Regulation (EU))

Additional privacy and security certifications

ISO 27001:2013 certification

Internationally recognized standard for information security management

IMS TrustEd Apps Seal for Data Privacy

IMS program for vetting applications and certifying them for data privacy

Student Privacy Pledge

Legally binding industry pledge to safeguard student privacy

iKeepSafe FERPA Certified

Helping schools comply with FERPA and other requirements

iKeepSafe COPPA Safe Harbor

Protecting the personal information of students under 13

iKeepSafe CA Student Privacy

Meeting federal and state laws for student privacy